Terms of Service

Last updated: 21 October 2026

These terms apply when you or your company use SolarDesk ("the service"). By creating an account you agree to them on behalf of your company.

1. The service

SolarDesk is online software for solar installation companies to manage leads, quotations, follow-ups, installations and reports. We may improve or change features over time; we will tell you in advance about changes that remove something you rely on.

2. Your account

  • You must give accurate details when signing up and keep your password private.
  • The account owner is responsible for the people they invite and for what they do in the account.
  • Tell us straight away if you think someone has accessed your account without permission.

3. Free trial and plans

  • New companies get a 14-day free trial. No payment details are needed for the trial.
  • After the trial, or when a paid period ends, the account becomes read-only after a short grace period until a plan is paid. Your data is kept and stays viewable.
  • Plans are billed monthly or yearly in advance, at the prices shown on our website and in the app. Prices may change for future billing periods; we will give at least 30 days' notice.
  • Each plan has limits on users and locations, shown on the pricing page.

4. Payments

You can pay by bank transfer, Raast, JazzCash, Easypaisa or other methods we offer. A plan starts once we have confirmed the payment. We issue an invoice for every confirmed payment. See our Refund Policy for refunds.

5. Acceptable use

Use SolarDesk only for lawful business purposes. Don't upload content you have no right to use, try to access other companies' data, disrupt the service, or resell it without our written permission.

6. Your data

Your company's data belongs to you. We process it only to provide the service, as described in our Privacy Policy. You are responsible for having your customers' permission to store their details.

7. Quotations and estimates

System sizes, prices, savings and payback figures are calculated from the prices and assumptions you enter. Check every quotation before sending it: you are responsible for the quotations and offers you give your customers.

8. Availability and liability

We work to keep SolarDesk available and your data safe, with daily backups, but we cannot promise the service will never be interrupted. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

9. Ending your account

You can stop using SolarDesk at any time. We may suspend an account that breaks these terms or has unpaid fees, and will normally warn you first. After an account is closed we delete its data as described in the Privacy Policy.

10. Changes and contact

We may update these terms and will show the new date at the top of this page. These terms are governed by the laws of Pakistan. Questions? Email officialsolardesk@gmail.com or use the contact form.